Can hear music, cant login

Okay I typed in my user name and password and got to my character select. I clicked on Pokegurl and it started loading. Now I can hear the music playing but the main menu skin is still there with a box that says Recieving Game Data … 100%
It doesnt happen to my other characters, is this normal or-?

Did you log out at grassroot?
If you come online I can warp you to the crossroads which may fix your problem.

yes i did log out at grassroot
could you please warp me to crossroads? I’ll be on in a sec.

Are you online yet?

I’m gonig on right now, I’m somewhere in Grassroot town