Information lost?

Because of the maintenance, we were all unable to play this game. However, although the server seems to be up, my account data has been lost. Apparently, it doesn’t recognize my account’s username. Is there any way to get my information back?

~Ricktworick1

[answer]Locked. You may PM any staff for further details.
-Erlade[/answer]

If you’re referring to the major rollback, well all accounts created during that period were wiped off. Emphasis on the word rollback. you may create a new account, like many others. However, if I’ve interpreted you wrong, and you mean to say that recently your account was deleted/lost, then we’ll look into the matter, as it is very unlikely that it was a server issue. But yeah, for now; I’d suggest you start out with a new account, if at all yours was lost due to the rollback.

I heard the rollback went back to Spring 2012 and I did have an account back then. However, I guess the trouble is so big that it’s almost impossible to recover the account?

EDIT: Actually later and now I’m uncertain whether it was before.