Problem with Accessing Account

Alright, so the basis of the issue is when I attempt to use a side account. When I log into my side account, it will not allow me to play.

Basically, when I try to access the highlighted account below…

It will load everything before getting stuck on this screen and freeze up:

Can you explain what causes this and how this can be fixed? Thanks in advance.

Edit: On another note, this problem occurred a while back, around the time the 2-day rollback happened. I only reported it now because I just thought it would resolve itself in due time.

It looks like your character was in an rdungeon that potentially no longer exists as a result of the rollback. Give it another try and let me know if the issue persists.

Alright, it’s working now. Thanks, Andy!