it\started like a week ago … the bug is that when i open my client and log in … then choose my char … it makes me stuck when (logging) screen appears … and it doesnt let me go to the game … please help T^T
Hi Medo, sorry for the late reply.
Sending you back to crossroads while you’re offline usually fixes the issue, I did that. If you try to log in and the problem persists please let me know and we’ll find a way to fix this.
IIRC Nux had a similar issue and his account got fixed, not sure how and by who (Since I wasn’t a staff at that time) but I’ll ask nonetheless.
Please let me know if the problem persist.
i just tried and i am still stuck in it … thanks anyways ^^ and sorry again …
Aw, alright will deliver this to other staff that might be able to fix this. Once this is done we’ll send you a private message!
Sorry for the trouble :sad:
no need to be sorry thank you for helping thanks so much ^^
I was stuck in the logging screen too.
Few questions.
Basic questions:
- What version of Windows are you running? (XP, 7, 8, 10, etc.)
- What is your anti virus?
- Have you updated to the latest .NET framework?
More questions.
- When did the error first start appearing?
- Did you recently switch or acquire an anti-virus?
- Did you recently change any settings in your anti-virus.
- Have you recently altered any firewall settings?
- Has your internet been running fine?
a/1 : i am running windows 7
a/2 : i am using Microsoft security essentials
a/3 : if the last version of .NET framework is version 4.5.2 then yes
more question answers:-
a/1: hmmm if i recall correctly it started like 3/4 weeks ago before the last graphic update
a/2: no the Microsoft security essentials is the only anti-virus i have and i didn’t switch it
A/3: Nope
a/4:i believe i didnt
a/5:kinda … but when festivo looked at my speed test he said its kinda bad and he is doubting that this is the problem but the game worked fine with me for a long time with this internet :T
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thanks for looking at my problem ^^